One - way audio (cant't hear other party)

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vvarma71
One Hit Wonder
Posts: 1
Joined: 04/25/2013
SIP Device Name: SPA112
Firmware Version: 1.3.1
ISP Name: Distributel FTTN(DSL)
Computer OS: Windows 7
Router: Zhone 1511 modem/AsusRT56 ro

One - way audio (cant't hear other party)

Post by vvarma71 »

Am unable to hear other party but they can hear me.

INternet is with Distributel FTTN (DSL ?)

Have Grandstream 286. ALso tried now with a new SPA112 and same problem.

Tried opening ports 5060 / 5004 /
Disabled SIP ALG on modem (Zhone 1511)
Disabled firewall on modem and router (Asus RT56)
Tried plugging in ATA directly to modem
Reset the ATA to factory settings and reloaded configurations

No success.

Help please !
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: One - way audio (cant't hear other party)

Post by Fongo Support »

vvarma71 wrote:Am unable to hear other party but they can hear me.

INternet is with Distributel FTTN (DSL ?)

Have Grandstream 286. ALso tried now with a new SPA112 and same problem.

Tried opening ports 5060 / 5004 /
Disabled SIP ALG on modem (Zhone 1511)
Disabled firewall on modem and router (Asus RT56)
Tried plugging in ATA directly to modem
Reset the ATA to factory settings and reloaded configurations

No success.

Help please !
Hi there,

Please send me a PM with the details including account info and I will have a look.

Thanks,