Dell Voice / Fongo logon

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pmj
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Dell Voice / Fongo logon

Post by pmj »

I have a Dell Voice / Fongo account on my Android phone, and I have a FreePhoneLine account / VOIP adapter on our home computer.

Since Dell Voice was integrated with Fongo, when I try to logon at Fongo.com I am diverted to a screen:

"Fongo Home Phone Registration - Transfer My Number - 7.5 of 8"
.. which appears to be trying to complete a transfer of my home phone number to Fongo Home Phone!

I don't have a Fongo Home Phone account, and I don't wish to transfer my home phone to either Fongo or, at least not now, to FreePhoneLine.

I suspect that 2 different ID's, based on the same email address, became combined when Dell Voice became Fongo? Can anyone sort this out?
pmj
Just Passing Thru
Posts: 19
Joined: 08/11/2012
SIP Device Name: Linksys SPA-2100
Firmware Version: 3.3.9
ISP Name: Rogers cable
Computer OS: Various Win vers & Linux distribs
Router: Linksys WRT54GL
Smartphone Model: Samsung SGH-T989D
Android Version: 4.1.2
iOS Version: 8

Re: Dell Voice / Fongo logon

Post by pmj »

Bump - any help or thoughts on this?

Right now I can't logon to Fongo - which makes it kind of difficult to manage my account....
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Fongo Support
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Re: Dell Voice / Fongo logon

Post by Fongo Support »

pmj wrote:Bump - any help or thoughts on this?

Right now I can't logon to Fongo - which makes it kind of difficult to manage my account....
Hi there,

Please open a ticket for this issue- this cannot be resolved in the forums.

Thanks in advance,