Incoming caller ID

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grovepark
Just Passing Thru
Posts: 23
Joined: 05/05/2013

Incoming caller ID

Post by grovepark »

Someone called me on the Fongo android samsung Gio and it displayed the caller's name only, no number associated with it.
I tried to find/save the number but hit the wrong button in the process so the number is lost. This happened to me before so I asked the caller to give me the number at the end of the conversation but she said it should be shown on my phone then she hung up.
Now It's embarrased to email the caller to send me her number, does anyone know how to get the number from the caller's name in Fongo?

Edit: I hit the wrong button above, it saved the number into an existing contact. I need to find out a proper way of saving it.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Incoming caller ID

Post by Fongo Support »

grovepark wrote:Someone called me on the Fongo android samsung Gio and it displayed the caller's name only, no number associated with it.
I tried to find/save the number but hit the wrong button in the process so the number is lost. This happened to me before so I asked the caller to give me the number at the end of the conversation but she said it should be shown on my phone then she hung up.
Now It's embarrased to email the caller to send me her number, does anyone know how to get the number from the caller's name in Fongo?
Hi there,

Please login into your account online www.fongo.com/login and under Account ->look for the call logs.

That will show you the info you are looking for,

Thanks,
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Incoming caller ID

Post by Jake »

I've not had that before, unless the person has been in my phone book already.

If you need to get the number, you can always log in to Fongo online and check your call logs.
grovepark
Just Passing Thru
Posts: 23
Joined: 05/05/2013

Re: Incoming caller ID

Post by grovepark »

That's what happened when the person is not yet on the contact list.
I just found out how to find and save the number into contact list.
On Fongo history, long press on the name, a sliding window shows up, click on the icon with a "face" , the android contact list comes up, click "+" to add the number to contact list.