No Service

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pchaudhry
Just Passing Thru
Posts: 13
Joined: 03/27/2013
SIP Device Name: Grandstream HT287 1.1.0.42 Dev
Computer OS: vista
Router: DLINK " DIR625"

No Service

Post by pchaudhry »

I have no service. I have send complaint to support and no action yet. I can't make a call to out side and also if someone is calling me getting a message " The person you are trying to reach is not available" .Please look in to and fix it. 9XXXXXXXXXX
Last edited by Fongo Support on 05/30/2013, edited 1 time in total.
Reason: Please do not post account info- this is a public forum.
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Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: No Service

Post by Fongo Support »

pchaudhry wrote:I have no service. I have send complaint to support and no action yet. I can't make a call to out side and also if someone is calling me getting a message " The person you are trying to reach is not available" .Please look in to and fix it. 9XXXXXXXXXX

Hi there,
Please try to power off equipment: modem, router and ATA for at least 15-20 minutes and connect again after 20 minutes, starting with the modem.
Try testing the line(s) after this - should be ok.
Please let me know.

Thanks!
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pchaudhry
Just Passing Thru
Posts: 13
Joined: 03/27/2013
SIP Device Name: Grandstream HT287 1.1.0.42 Dev
Computer OS: vista
Router: DLINK " DIR625"

Re: No Service

Post by pchaudhry »

I was trying all that you have sugested since morning and now automatically start working.
Thanks for your quick response.
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