Slight 8 second delay to hear ringback tone

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Track221
Just Passing Thru
Posts: 10
Joined: 05/29/2013
SIP Device Name: Grandstream HT702
Firmware Version: 1.0.4.3
ISP Name: Acanac
Computer OS: Windows 7
Router: Linksys e4200v2

Slight 8 second delay to hear ringback tone

Post by Track221 »

Im using the HT702 Grandstream device, my router is a linksys e4200v2, Basically everything works for my voip configuration except there is one slight problem, when finishing punching in a number i hear an 8 second silence then i hear the ringback tone, shouldnt the ringback tone be heard right away upon finish entering the number? IS there a setting on my HT702 that i can set to fix this problem?
k2103
Just Passing Thru
Posts: 13
Joined: 03/20/2013
Computer OS: OSX
Router: AirPort Extreme

Re: Slight 8 second delay to hear ringback tone

Post by k2103 »

I often have the same issue with Grandstream HT701. And even, sometimes I do not hear any ringing until the call is answered.
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Slight 8 second delay to hear ringback tone

Post by Fongo Support »

Track221 wrote:Im using the HT702 Grandstream device, my router is a linksys e4200v2, Basically everything works for my voip configuration except there is one slight problem, when finishing punching in a number i hear an 8 second silence then i hear the ringback tone, shouldnt the ringback tone be heard right away upon finish entering the number? IS there a setting on my HT702 that i can set to fix this problem?
Hi there,

Please login into your E4200 and check if SIP alg is enabled. Also, if you made a DHCP reservation for your HT702- please remove it.

Details below:
http://community.linksys.com/t5/Wireles ... d-p/382571

Please try and let me know.

Thanks,