Faxing first page, then disconnecting

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bartekd
Active Poster
Posts: 62
Joined: 11/07/2012

Faxing first page, then disconnecting

Post by bartekd »

Hello All,

I just noticed that there is a fax feature. I am trying it out, just to see how it works. I tried faxing a couple times, but only the first page gets faxed, then the connection drops. Does anyone else have this issue?

I tried through 2 different providers, and both only the first page was received. They tried multiple times as well.

First provider (MyFax ) I got this message back
The call was completed and a fax machine was detected, but during the time that the fax was being sent to the destination, the connection to the receiving fax machine was terminated. This can happen if there are problems with the telephone line, such as excessive noise, or if the receiving fax machine is experiencing technical problems. This failure reason can also occur if the receiving fax machine has run out of paper. Recommendation: Try again at a later time. If the problem persists, contact the recipient to have the problem corrected (such as a fax machine out of paper). If there is no obvious problem with the receiving fax machine, MyFax recommends that the recipient enable error handling on their fax machine if possible.
Second provider (FaxZero) had this message
Your fax to ME at 416******* has failed because the receiver's phone line failed.
Not a big deal, and I know that this is an un-supported feature, but thought I would ask in case someone else has had this issue.