No Caller ID

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
Forum rules
melkon
Just Passing Thru
Posts: 2
Joined: 05/30/2013
SIP Device Name: SPA112
Firmware Version: 1.0.2 (006)
Computer OS: windows 7 sp1
Router: d-link

No Caller ID

Post by melkon »

I just connected my phone and do not have caller id. When I receive calls the phone does not display the calling phone. Please help.
Last edited by Fongo Support on 06/04/2013, edited 1 time in total.
Reason: Removed email address
Top
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: No Caller ID

Post by Fongo Support »

melkon wrote:I just connected my phone and do not have caller id. When I receive calls the phone does not display the calling phone. Please help.
Hi there,

Please be advised that Caller ID issue is caused by a faulty version of the Cisco firmware.

To see the details, please visit the link below(from Cisco support site):

https://supportforums.cisco.com/thread/2121676

To resolve, please proceed with a firmware upgrade for your ATA. Links to the firmware below:

http://forum.fongo.com/viewtopic.php?f=15&t=9410

http://software.cisco.com/download/rele ... ease=1.3.2

Please proceed with this suggestion for resolving the Caller ID issue,

Thanks,
Top
melkon
Just Passing Thru
Posts: 2
Joined: 05/30/2013
SIP Device Name: SPA112
Firmware Version: 1.0.2 (006)
Computer OS: windows 7 sp1
Router: d-link

Re: No Caller ID

Post by melkon »

thank you, it worked.
Top

Return to “Community Support”