Unable to connect to Fongo

[charmarc]

As of this morning neither my phone or my wife's can connect to the Fongo App on Android. It just stops at "Connecting to Fongo..." and the icon stays green instead of going blue. Unable to make or receive calls or texts. Anyone else have this problem?

[charmarc]

Should also mention I tried switching to data to make sure it wasn't related to my home internet connection, and did a full reboot of the phone and neither helped

[Fongo Support]

Should also mention I tried switching to data to make sure it wasn't related to my home internet connection, and did a full reboot of the phone and neither helped

Hi there,

Please refer to the FAQ's below:

http://support.fongo.com/entries/237151 ... t-to-Fongo

Also, please ensure your e911 is verified. You will not be able to use the service ("Fongo Connection Failed - Click To Retry") until the preregistration is completed. Log in to www.fongo.com/login and go to Settings. Ensure *I agree to and accept the Terms & Conditions of the service, and have verified the information entered is accurate." is filled.

Please try and let me know.

Thanks,

[charmarc]

Well it started working by itself at about 10 AM so who knows what happened. I didn't change anything though

[charmarc]

And just in response to your message, the e911 was already verified.