cutting in and out

[blueeyes082]

When i am on a call i found a lot of the time the call cuts in and out and I cant hear the person but they can hear me

[FONGO_kris]

Is this at the beginning of the call or intermittently throughout?

Could you give me the approximate time of the calls, and if they are consistant? ie. Always after 5pm, before 12pm...

[blueeyes082]

its more at the start of the call. i have had this happen all differnet times of the day. Once around noon another one at at 5pm even one at 8 pm

[FONGO_kris]

Okay, thanks. Could you email (admin(at)freephoneline.ca) me your phone number and I will look into it - What I'm thinking is it has something to do with a) the time of the call and b) your network.

What I would like is to know the following about what you're using hardware wise in your network:

ATA
Router
Modem (if you have one)
TYPE of internet (DSL/Cable/WiMAX)

Also what you did initially, if you had to, to get it all to work - ie. DMZ, port forwarding/triggering.

Thanks!