Behind routers

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averick
One Hit Wonder
Posts: 1
Joined: 07/14/2013
ISP Name: Unknown
Computer OS: Windows 7 64 bit
Router: Unknown

Behind routers

Post by averick »

I'm trying to use just the free desktop app. I get incoming audio if I check voicemail. But there's no incoming audio for anything else.

Unfortunately, I'm behind two routers and I don't have permission to forward ports on either.

Can I be helped?
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Behind routers

Post by Fongo Support »

averick wrote:I'm trying to use just the free desktop app. I get incoming audio if I check voicemail. But there's no incoming audio for anything else.

Unfortunately, I'm behind two routers and I don't have permission to forward ports on either.

Can I be helped?
Hi there,

can you please open a ticket for this issue- see below:

http://forum.fongo.com/viewtopic.php?f= ... ket#p51836

Send me a PM with the ticket # once received and I will have someone to have a look and possible contact you.

Thanks,