Porting out & SMS forwarding

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Sami
Just Passing Thru
Posts: 8
Joined: 10/05/2011
SIP Device Name: SPA-2102
ISP Name: Cogeco Cable 20 Mbps
Computer OS: Windows

Porting out & SMS forwarding

Post by Sami »

Hello,

I am thinking of getting a new Fongo number in another city, but am afraid of having that number locked in to Fongo in case for whatever reason I decide to go to a regular phone plan. Is it possible to port numbers out of Fongo and will this always be the case?

On another note, a new account also means that I would now have 2 Fongo accounts but only one mobile device to use them from. Is it possible to forward received SMS messages from the first account (whether to a different number or to email)? I don't want to have to log out and log back every day to check if I have any messages.

Thanks!
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Porting out & SMS forwarding

Post by Jake »

You will always be able to port your number out. Because Fibernetics (Fongo's parent) is a CLEC they have to let you port your number out.

And no, you can't forward your text messages, just the actual calls.
Sami
Just Passing Thru
Posts: 8
Joined: 10/05/2011
SIP Device Name: SPA-2102
ISP Name: Cogeco Cable 20 Mbps
Computer OS: Windows

Re: Porting out & SMS forwarding

Post by Sami »

Thanks Jake! Can I at least check the SMS messages from the web interface or desktop app? Or is logging out and in on my mobile device the only way?
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Porting out & SMS forwarding

Post by Jake »

Sami wrote:Thanks Jake! Can I at least check the SMS messages from the web interface or desktop app? Or is logging out and in on my mobile device the only way?
Mobile app only I am afraid.
tonyn
One Hit Wonder
Posts: 1
Joined: 10/02/2013

Re: Porting out & SMS forwarding

Post by tonyn »

hi jake,
is it possible to use mightytext to access the text messages from an android on a desktop? i think mightytext would access the android message box so guess fongo would have to be able to link into the android message system.

thanks
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Porting out & SMS forwarding

Post by Jake »

I have no idea Tonyn, you would have to either try it or send the team a support question. Sorry.