I have a few questions about the World Credits.
1. Once I purchase the World Credits is there an expire date?
2. How often do I have to top up the credit?
3. Can I let the World Credit run down to $0.0 and top it up later?
4. What happen when I run out of credit during a long distance call?
Thanks
World Credits
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knowjustabit
- One Hit Wonder
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Jake
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: World Credits
1. nope, but you will loose them if you let your account expire, which is 3 months on inactivity. You get warning emails about this so it is easy to keep it active. You just have to make or receive one call to anywhere to reset the 3 months again.
2. No limit. Your account can sit at $50 or $0, it makes no difference.
3. yes. If you have auto top up on, then it will recharge itself when your balance get's to $1.25 (http://support.fongo.com/entries/228991 ... d-Credits-)
4. Not sure, I expect you will get a warning, and then the call will get dropped. Maybe someone could clarify this.
I will also point out that you will loose the credits if you port in a phone number. Because the credits are tied to the phone number, not you, when you port in a number then your account effectively changes so the credits don't move over.
2. No limit. Your account can sit at $50 or $0, it makes no difference.
3. yes. If you have auto top up on, then it will recharge itself when your balance get's to $1.25 (http://support.fongo.com/entries/228991 ... d-Credits-)
4. Not sure, I expect you will get a warning, and then the call will get dropped. Maybe someone could clarify this.
I will also point out that you will loose the credits if you port in a phone number. Because the credits are tied to the phone number, not you, when you port in a number then your account effectively changes so the credits don't move over.