Incoming call quality - how to fix it!!

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vny
Just Passing Thru
Posts: 2
Joined: 06/16/2009

Incoming call quality - how to fix it!!

Post by vny »

I have had endless trouble with the Linksys ATA box for incoming call to the point where I wanted to junk the system and get a phoneline.

In my moment of frustration I fixed the problem, as it goes Success is found at the brink of failure.

The key is open your settings for you line on the ata box, and set the ata box to always use the preferred driver for voice calls, I ticked this and things are golden from that point on.

I will put in a more specific post on the steps if anyone can't figure it out from this.

freephoneline is a great service and has saved me a lot of money, the only thing is you got to know how to setup a connection every time you change isp providers.

cheers
Frank
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: Incoming call quality - how to fix it!!

Post by FONGO_kris »

What do you mean setup a connection every time you change ISP's?

The ATA is generic. All you need to do is plug it into a router and it will work (port forwarding may need to be done).
Kris
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Incoming call quality - how to fix it!!

Post by FONGO_steve »

That "use preferred codec" can cause all sorts of troubles if not checked. I've seen everything from poor call quality to being unable to call specific numbers - all caused from that one setting. I'm glad to hear you got things working though! VOIP is really a great service to eliminate phone line costs, but sadly VOIP uses the internet and usually requires the use of a router - and a lot of people who aren't computer-comfortable are lost when it comes to configuring routers to allow traffic through :)
Steve
Fongo
Development Support Specialist.