[FIXED] found 2 freephoneline bugs

[tony_qc]

two issues

1. When someone calls me, they cant hear it ringing, after 5 seconds of dead air he goes to voicemail.

OR

When someone calls me, they cant hear it ringing, but my home phone ring (ATA) ...

OR

no phone ring

OR

only the desktop soft phone ring

OR
everything go well both hear it ringing (1 call /4)

IF the ATA and the desktop soft phone are on, 1 of them ring and sometime none will ring ata , desktop, caller who call on my number

HAPPEN SINCE A WEEK

like him: http://forum.freephoneline.ca/viewtopic.php?f=13&t=248

2: Dropped Packets or voice dim and choppy

like them: http://forum.freephoneline.ca/viewtopic.php?f=10&t=180

OR

http://forum.freephoneline.ca/viewtopic.php?f=10&t=266

OR

http://forum.freephoneline.ca/viewtopic.php?f=13&t=139

Happen since 2 week


here my settings:

Ring Waveform: sinusoid
Provision Enable: no
SIP Port: 6060
Line Enable: Yes
NAT Mapping Enable: Yes
NAT Keep Alive Enable: Yes
Proxy: voip.freephoneline.ca
Registration Expires: 180
Use Preferred Codec: G729a
Use Pref Codec Only: yes
RTP Packet Size: 0.020
Ring Tone Frequency:52
Ring Tone Voltage:90
Dial Plan: (911S0|[2-9]xxxxxxxxxS0|1[2-9]xxxxxxxxxS0|011[1-9]x.)

MODEM/ROUTER speedstream 6520 high speed from BELL

DEVICES IP


ports


HIDDEN QOS IN speedstream 6520
0=FAST
7=SLOW
5=DEFAULT


PAP2T-NA

system

sip



provisioning


regional



line1

[tony_qc]

no help?
the problem seem to be freephoneline and not my settings or my hardwares

[magicray]

To answer your first question - try not to have the softphone and your ata registering at the same time or ON at the same time. Callers not hearing ringing is supposedly the fault of the way the "programmers" are routing calls this week (this is what steve one of the admins has said).

In regards to the second part of your question - NO ONE knows whats happening and thats the funny part. I have the same issue, it's so bad that I can't even use the lines. I even tried with two different PAP2 devices at two different locations with different connections with the same result.

Until 3-4 weeks ago I was recommending the FPL service with the ATA config file to everyone I know but now, with this problem of choppy voice everyone is coming to me for their problems and blaming me, this teaches me a lesson.

[tony_qc]

thanks you magicray for your answer...
you was faster than the admins...

Until 3-4 weeks ago I was recommending the FPL service with the ATA config file to everyone I know but now, with this problem of choppy voice everyone is coming to me for their problems and blaming me, this teaches me a lesson.

I could say the same thing .......

[FONGO_kris]

The forum is for user interaction, it's a secondary priority for us. We don't employ someone to monitor the forum 24/7 because it's only active after about 3 on most days.

[tony_qc]

k, Thanks you Kris for your answer!
but do you have any idea when this will be fix.

thanks you
jonathan lajoie

[tony_qc]

Oh and thanks you for the free service...

[tony_qc]

My new settings:

System:
Admin Passwd: ******* (now you will have to use this password to enter the ATA) (user: admin password: this password)
HostName: PAP2T
Primary NTP Server: time.nist.gov
Secondary NTP Server: time.windows.com


SIP:
RTP Packet Size: 0.020


Provisioning:
Provision Enable: no


Regional:
Ring Waveform: sinusoid
Ring Tone Frequency: 52 (if no ring from your phone try 40)
Ring Tone Voltage: 90 (if no ring from your phone try 55)
Time Zone: GMT -5:00 (est time)
Daylight Saving Time Rule: start=3/8/7/2:00;end11/1/7/2:00;save=1
FXS Port Input Gain: default: -3 (Volume)
FXS Port Output Gain: default: -3 (Volume)


Line1:
Line Enable: Yes
SIP Port: 6060 (you need to open UDP port 6060 in your router or 5060 if you keep the default setting )
Proxy: voip.freephoneline.ca
Use Outbound Proxy: YES
Outbound Proxy: voip.freephoneline.ca
Registration Expires: 3600
Display Name: **************** (your name)
User ID: 1418478**** (your FreePhoneLine number ( 11 digits show in http://freephoneline.ca/myDetails))
Password: ******** (your password show in http://freephoneline.ca/showSipSettings )
Preferred Codec: G729a
Use Pref Codec Only: yes
Dial Plan: (911S0|[2-9]xxxxxxxxxS0|1xxxxxxxxxxS0|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.)

Line2:
Line Enable: no

For Modem/router: speedstream 6520 FROM Bell

Open ports:
FOR ATA (PAP2T) : UDP: (6060, 53, 69, 10000, 20000)
FOR PC: UDP: ( 13000, 13001)


Here if you want the Hidden Quality of Service (QoS) for bell!
With Quality of Service (QoS) you choose which device have the highest priority in your network.
(you will choose your ATA.)

for speedstream 6300/6520 modem FROM Bell!!!

speedstream 6520.zip

WORK FLAWLESS!!!