New ISP, Phone is working but no ring. Busy signal for users

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mjbad2
Active Poster
Posts: 123
Joined: 06/16/2009

New ISP, Phone is working but no ring. Busy signal for users

Post by mjbad2 »

Since I moved to TekSavvy from Bell/Rogers I have this funny behavior. I check my phones and I get dial tone. So seems working fine.
But when wife calls she get busy. But She calls other line and call is connected. Both Lines are on same PAP2-NA ATA. This never happened on Rogers or Bell connection.
But I never had two line on one ATA either. The only thing is registration time is reduced like 5 or 6 minutes.

Should I have two line on two separate ATA? Increase reg time?

416xxxxxxx 1416xxxxxxx 13.01.11 08:40:25 Normal completed call Normal call clearing Toronto ON
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: New ISP, Phone is working but no ring. Busy signal for u

Post by bridonca »

new DSL modem? It is likely acting like a router, which of course is giving you NAT issues. If you can disable the router in the DSL modem, and let the router do the PPPoE login, you will have one less NAT issue.

Another tak is to reduce the registration time to 2 minutes, because a lot of retarded routers will only hold an IP for 2 minutes.
mjbad2
Active Poster
Posts: 123
Joined: 06/16/2009

Re: New ISP, Phone is working but no ring. Busy signal for u

Post by mjbad2 »

Its Cable. For DSL I have to pay Dry line charges $10 per month.
Its the same router used it behind Bell or Rogers modem before. Now with TS its same modem (Rogers).
I will try with time reduction.
mjbad2
Active Poster
Posts: 123
Joined: 06/16/2009

Re: New ISP, Phone is working but no ring. Busy signal for u

Post by mjbad2 »

Put back my Old Linksys 4 port wired router and connection with VO-IP is stable. At least for last 1-2 days. wait and see