Can't accept incoming calls? No incoming pop-up?

skurys · Post by **skurys** » 11/14/2010

I installed version 3.0.1.0 and there is no popup when I have an incoming call, what is up with that?

skurys · Post by **skurys** » 03/08/2011

Can anyone assist? Still no luck at all, running XP with SP3 and Java 6 update 16, the old version worked no problem but this new version, tried everything, reinstalling app, java, no luck at all. I can call out, but when I get a call, the app makes a ring noise, but no pop up indicating someone is calling, and nothing shows on the caller ID and if I click Connect it doesn't answer. Help!

Post by **FONGO_kris** » 03/08/2011

skurys, can you make sure your $PATH is set up correctly in your machine? If not, make sure you do so, it definitely sounds like a JVM error.

skurys · Post by **skurys** » 03/08/2011

I have a path in user that is set to "C:\Program Files\FreePhoneLine\native\Xuggle\bin\" and theres a XUGGLE_HOME set to "C:\Program Files\FreePhoneLine\native\Xuggle\"

Also in System Variables there is a path, it is set to %SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\wbem;C:\Program Files\NVIDIA Corporation\PhysX\Common

I followed your link, and added to the user path, so it now is set to this:

C:\Program Files\Java\jre6\bin;C:\Program Files\FreePhoneLine\native\Xuggle\bin\

Still no dice....

I also tried in a pristine virtual machine with the java version that comes with the installer, doesn't work either.

I have a Tomato firmware- router (WRT54GL) but I'd be surprised if it was that as the app rings, so it is clearly getting the message that theres an incoming call. And if I call out, there is sound transmitting both ways no problem... I am at a loss...

Post by **FONGO_kris** » 03/08/2011

I believe Xuggle is used for the video that plays left of the dial pad, try removing it from the $PATH string:

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C:\Program Files\Java\jre6\bin

Additionally, it should be the system $PATH which is set to \jre6\bin, not user.

Post by **FONGO_kris** » 03/08/2011

I believe Xuggle is used for the video that plays left of the dial pad, try removing it from the $PATH string:

Additionally, it should be the system $PATH which is set to \jre6\bin, not user. Try opening Environment Variables again, under System variables double click on 'PATH' and add ';C:\Program Files (x86)\Java\jre6\bin' to the end, so:

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%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\system32\wbem;C:\Program Files\NVIDIA Corporation\PhysX\Common;C:\Program Files\Java\jre6\bin

skurys · Post by **skurys** » 03/08/2011

Removed xuggle and switched the jre over to system, and rebooted and still not working...

skurys · Post by **skurys** » 03/08/2011

Here's other point that even further boggles my mind.... I had a virtual machine with 2.2.3 version installed. I have not used this is awhile, and last time I did it worked perfect. I loaded it up and what do you know, same problem, incoming call rings in the software but no popup! I am starting to think there may be something set wrong with my account....

CartoonChess · Post by **CartoonChess** » 05/06/2011

I'm having a similar issue. If an unknown number calls (which I have confirmed by *67ing my number, and that voicemail sent to my e-mail in these instances comes from #unknown), FPL rings but gives no other indication of an incoming call. There is no Accept/Reject popup; clicking the Connect button on the dial-pad does nothing.

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