caller Id

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msao
Just Passing Thru
Posts: 7
Joined: 05/06/2010
ISP Name: xplornet
Computer OS: windows 7

caller Id

Post by msao »

When i call some one it comes up as private name and number
checked setting in my account, have set to show can you help with this please.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: caller Id

Post by Jake »

try dialling *98. It depends on your ATA though.
msao
Just Passing Thru
Posts: 7
Joined: 05/06/2010
ISP Name: xplornet
Computer OS: windows 7

Re: caller Id

Post by msao »

tryed that did not work any other sugestions please
Ice
Lightly Seasoned
Posts: 151
Joined: 01/21/2010

Re: caller Id

Post by Ice »

*82 is another one, isn't it? CallerID works properly for other calls they receive, right?

Can you tell us more about your setup - what software/softphone/hardware/router/etc are you using? There are lots of possibilities but let's start here... :)
cu2o2o2
Lightly Seasoned
Posts: 227
Joined: 04/06/2010
SIP Device Name: Double-NAT PAP2T-NA
Firmware Version: 5.1.6 (LS)
ISP Name: Rogers Express with SB5101
Computer OS: Win7 32-bit for DV softphone
Router: WNR3500L behind DIR-615C1
Location: Brampton, ON

Re: caller Id

Post by cu2o2o2 »

msao wrote:tryed that did not work any other sugestions please
If you have a Linksys ATA, *68 removes caller id blocking on all of your outgoing calls.

;)
.

You agree to read my posts at your own risk.
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: caller Id

Post by Jake »

cu2o2o2 wrote:
msao wrote:tryed that did not work any other sugestions please
If you have a Linksys ATA, *68 removes caller id blocking on all of your outgoing calls.

;)
I think *68 is the number I meant, *98 is voicemail isn't it. Opps :oops:
FREEA_k
Just Passing Thru
Posts: 12
Joined: 02/20/2011
SIP Device Name: linksys pap2, pbxes, voxalot
ISP Name: cable
Computer OS: vista

Re: caller Id

Post by FREEA_k »

did u get it working???

just check caller id activation code ("CID Act Code:") in the regional tab, in my box it is *65

or even easy, in the user1 tab, just turn "Block CID Setting:" "No", "CID Setting:" "Yes"
and "CWCID Setting: Yes"