SIP settings have to be bought from Customer Service

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Sergo
Just Passing Thru
Posts: 12
Joined: 04/23/2011
SIP Device Name: PAP2

SIP settings have to be bought from Customer Service

Post by Sergo »

Hi
I just spoke with customer service on the phone, and they told me that I have to buy SIP configuration by phone,
not online.
But there is an option to buy it online on FPL site?
Was the agent just trying to earn a commission?
Best regards,
Sergo.
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: SIP settings have to be bought from Customer Service

Post by FONGO_kris »

Our agents do not earn any sort of commission so it would seem to be an unforunate miscommunication; to clarify, you are able to purchase over the phone or online.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: SIP settings have to be bought from Customer Service

Post by Jake »

I didn't realise we could buy the config files online now. Nice work!