Long Distance and Accessing VM

[yaahooo]

I am using HTC-502. Everything configured perfectly by following the configuration steps posted in this forum.
Two issues:
1. I cannot access VM from my phone (*98) and I get busy tone. Rather I set that up so at least I can get my VM through emails
2. I am in Toronto, if I try calling to Hamilton area or Edmonton, I am prompted with a message that I donot have enough credit to call.

Please help in resolving the issues

[FONGO_steve]

Both appear to be dial plan related in your ATA (ie. it's doing something wonky with the numbers you dial before sending them to our server).

Unfortunately the HT-502 isn't an ATA we sell or support here, so I'm not the guy to ask how to fix this. We do have some other HT-502 users in the forum - perhaps they can assist?

[Ice]

Some have gotten away with dialplans like: .* (basically everything). You can start with something simple and firm it up from there.

Have you been able to call through with the softphone? I can see a remote possibility that you calling the Hamilton "area" might be just outside the free calling zone.