Caller ID issue

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ed-j
Just Passing Thru
Posts: 9
Joined: 05/29/2011

Caller ID issue

Post by ed-j »

Hello all, small problem with my caller ID. I have my ATA connected and everything was working perfectly but I noticed that recently when someone calls and their caller info is displayed on my phone the time stamp is 1 hour behind the actual time. Anyone out there have any fix for this? It's more annoying than anything, but it worked before so there must be a way to change it back. I've checked all settings I can think of, in the phone, the ATA, the router, the computer :?: .... If someone has a fix, please let me know, it would be much appreciated.

Thanks!!
dm1a
Just Passing Thru
Posts: 21
Joined: 02/04/2011
SIP Device Name: Grandstream HT286
ISP Name: Freephoneline
Computer OS: Windows 7
Router: DIR-625

Re: Caller ID issue

Post by dm1a »

Same with me...it seems the ATA was not adjusting for daylight savings time...so I manually changed the time from 5 hours to 4 hours (eastern) and de-selected the option to automatically adjust the time.
User avatar
callopsitte_himself
Active Poster
Posts: 128
Joined: 09/03/2010
SIP Device Name: 2Wire 2701HGV-E
Computer OS: XP SP3
Location: Ontario

Re: Caller ID issue

Post by callopsitte_himself »

If the clown doesn't laugh it's really not funny.
ed-j
Just Passing Thru
Posts: 9
Joined: 05/29/2011

Re: Caller ID issue

Post by ed-j »

Thanks for the tip. Didnt quite know how to get into the internal ATA setting before. All problems are now fixed and we're working perfectly. Thanks again,