international credit question

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killerjay
Active Poster
Posts: 70
Joined: 06/14/2010
SIP Device Name: grandstream 286
ISP Name: cogeco
Computer OS: windows vista
Router: dir-655

international credit question

Post by killerjay »

hi, i just signed up and bought the sip configuration file and all is up and running smoothly but i have a few questions.
1) do the international calling rates expire after time? or do they go on forever until the credit runs out?
2) if you dont use your phone for some time, does your number get removed/ account removed?
3) everything works great on my pap2 except caller id... itll only show the phone number of the person calling on the name row and the number row..

any help would be greatly appreciated!
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: international credit question

Post by Jake »

1. If you are talking about the credit vouchers you buy, they will not expire.
2. As long as you have verified your 911 details with FPL by talking to one of their reps, then the account will not get deleted. Otherwise I think it is after 3 months of an account being dormant it gets deleted. But as long as you have called them and verified your 911 details you will be OK.
3. FPL do not do any name lookups as this costs money to do so. They just pass along whatever name is given to them from the calling party and use the number is no name is given.
OverDrive
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Posts: 151
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Start Communications (off Cogeco)
Computer OS: 8
Router: TP-Link TL-WR1043ND (DD-WRT)

Re: international credit question

Post by OverDrive »

If you've paid for SIP, your number is excluded from their removal processes. AKA once you've paid, you don't expire.
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Ice
Lightly Seasoned
Posts: 151
Joined: 01/21/2010

Re: international credit question

Post by Ice »

I believe this is also true if you confirm your account (even without getting the SIP config file).