Purshased voucher not yet added to the account

[delcio]

Hi!
I have a problem.
Yesterday evening i have added a 20$ voucher to my account.
I received the confirmation of purshase at the same moment, and received the invoice last night.
I went in my account and the voucher is still not added.

What is the problem?

Please help me, i need to make international phone calls this week end.

Thanks in advance

Delcio

[FONGO_steve]

For issues like this it's best to contact our support team directly, as there's nothing our community is able to do since this is account specific.

Feel free to give our team a call, or drop me a PM with your details.

Thanks

edit: you beat me to the PM

[delcio]

Hi!
I just sent you a PM
Did you received it?

Thanks a lot

Delcio

[Jake]

I would call support. That will be your best bet for a fast fix. Pick a number from here http://www.freephoneline.ca/contactUs all roads lead to Rome though.

This forum is good for getting things fixed, but some thing you just need to call support for and they will usually fix things straight away.

[FONGO_steve]

Hi!
I just sent you a PM
Did you received it?

Thanks a lot

Delcio

I just responded to your PM.