Number porting question

This section is for general discussions surrounding digital phone service.
jester
Just Passing Thru
Posts: 19
Joined: 06/15/2011

Number porting question

Post by jester »

I want to purchase the home phone (ATA) and test it out before porting my land line number.

If I do this will I have to purchase another config file when I port my land line number? Or, will my FPL number just get replaced with the ported number without having to purchase another config file?

Thanks in advance for anyone with an answer.
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: Number porting question

Post by bridonca »

It is up to you. If you like your old FPL number, pay $50 for a new SIP account, and port the number to that. If will not miss the current FPL number you have, you can port to that. It costs $25 to port though.
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callopsitte_himself
Active Poster
Posts: 128
Joined: 09/03/2010
SIP Device Name: 2Wire 2701HGV-E
Computer OS: XP SP3
Location: Ontario

Re: Number porting question

Post by callopsitte_himself »

To directly answer your question jester, if you port your number that is the only thing you'll need to change in your ATA (all other info including password will remain the same).
If the clown doesn't laugh it's really not funny.
user451
Active Poster
Posts: 76
Joined: 05/27/2011
SIP Device Name: SPA2102
Firmware Version: 5.2.13(004)
ISP Name: Teksavvy Express Cable
Router: Dir-601 DD-WRT
Location: Brampton, Ontario

Re: Number porting question

Post by user451 »

jester wrote:I want to purchase the home phone (ATA) and test it out before porting my land line number.

If I do this will I have to purchase another config file when I port my land line number? Or, will my FPL number just get replaced with the ported number without having to purchase another config file?

Thanks in advance for anyone with an answer.

That's what I did paid the $50 for the "config" tested it on the ATA, after I was satisfied with the setup and stress testing on the router and ATA I requested a port out of my Home Phone number. It took about 1 week to get a date. On the port over date my home phone number was unavailable playing a message to callers that this account is not valid, for a good 4-5 hours before the port was completed. No majors issues since then, callers are getting through leaving messages etc,

As a side note a small UPS for the Modem,Router, and ATA may be a good idea for phone service during power outages

cheers
Julie85
Just Passing Thru
Posts: 3
Joined: 07/27/2011
SIP Device Name: Pap2T
Firmware Version: 5.1.6
Computer OS: Vista home premium
Router: lnksyspap2T

Re: Number porting question

Post by Julie85 »

almost compleated phone setup,
but it is no longer on my computer.
when I put in my IP there's no response.
I look for another IP. I get 01.01.01.0.
how can I get back the program?
I hope someone who has had this exprience will help.
thanks
julie85
User avatar
lauren
Site Moderator
Posts: 63
Joined: 08/18/2011
SIP Device Name: Softphone
ISP Name: Fibernetics
Computer OS: Windows 7

Re: Number porting question

Post by lauren »

There are a number of things you can try. One would be to try and do a factory reset of your device if you cannot get in to the configuration web browser on your computer. Another which you could try first, would be to bring your ATA device to another internet connection to see if the modem will assign your ATA a different IP address. Your Modem and/or router could be blocking you from being able to access the programming page of your ATA device. If the forum doesn't help with your type of device, I would look into the users manual as well, or you can try giving our technical support staff a call at 1.866.515.5550. Good luck!!! :)
Lauren D
Dispatch Coordinator