Oct. 26 - My two line is dead

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Martin
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Posts: 53
Joined: 08/16/2010
SIP Device Name: Mediatrix 4102S
ISP Name: Bell FibeGigabit 940/100 on FTTH
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Oct. 26 - My two line is dead

Post by Martin »

My two lines on two ATA are dead. I had a dial tone but unable to call; busy tone and when calling my number, same busy tone. I reset my modem and my ATA and there everything is dead, no lines, ATA not sync! There is a server maintenance?
j8van
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Posts: 68
Joined: 02/08/2010

Re: Oct. 26 - My two line is dead

Post by j8van »

Same here, can't even login my account :-(
Jay
MrDoo
Just Passing Thru
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Joined: 03/21/2011

Re: Oct. 26 - My two line is dead

Post by MrDoo »

Was down for me as well (about 3:40AM according to my logs). Back up now.
delcio
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Re: Oct. 26 - My two line is dead

Post by delcio »

Samething for me this moring.
My home alarm system told me that the night test fails at 3 AM.
Now it's back to normal.

But the call logs on the website are deleted, we can't see the logs of the last days.

Any problem with FPL servers last night?
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FONGO_steve
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Re: Oct. 26 - My two line is dead

Post by FONGO_steve »

Hi everyone,
There was some maintenance done on the system overnight - this is some routine server/network upgrades and is nothing to be alarmed about. There's a possibility that more overnight maintenance may happen again at some point this week.

I am told that the team is still looking into having all historic call logs restored on the website (I've been off on holidays and haven't been able to follow this closely sorry).
Steve
Fongo
Development Support Specialist.
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Martin
Active Poster
Posts: 53
Joined: 08/16/2010
SIP Device Name: Mediatrix 4102S
ISP Name: Bell FibeGigabit 940/100 on FTTH
Computer OS: MacBook Pro OS X 10.10.5 Yosemite
Router: Sagemcom F@st5850 HH2000
Smartphone Model: iPhone 6
iOS Version: iOS 9.0.2
Location: QuebecCity

Re: Oct. 26 - My two line is dead

Post by Martin »

Would it be possible to inform us before on this forum when there are cuts to maintenance? Thank You!