when i receive a call the ringing will not stop

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo
luc1955
One Hit Wonder
Posts: 1
Joined: 11/30/2011

when i receive a call the ringing will not stop

Post by luc1955 »

When i received a call the ringing song will start with the little pup up screen showing ''acccept and reject''. If i don't touch anything (like if i am outside) the voice mail will start after the 5 ring tone, letting the people the choice to leave a message but the ringing tone and little pup up screen showing ''accect or reject'' will stay on fore ever until i click on one or the other.

I did uninstalled and reinstalled the application but the problem still on
User avatar
dom
Site Moderator
Posts: 52
Joined: 05/02/2011
SIP Device Name: Ht 286 Grandstream
ISP Name: Worldline 6/800
Computer OS: Windows 7
Router: Clear Access
Smartphone Model: Moto Atrix
Android Version: 4.0.2/CM9

Re: when i receive a call the ringing will not stop

Post by dom »

I'd suggest making sure that Java is up to date. If it isn't, update it and reinstall the softphone.
Dom A
Escalation Support Specialist
Dell Voice Powered By Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!

Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.