Unable to Call a Rogers cell 613-410-XXXX

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beverly
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Unable to Call a Rogers cell 613-410-XXXX

Post by beverly »

I am unable to make a Call to a Rogers cell 613-410-XXXX which is local to the city of Ottawa as it is not part of the Tariff Plan :(

I guess while I'm at it, I use to be able to make a 807-825-XXXX phone call for the longest time and a few months ago I'm not able to as it is not part of the Tariff plan. Please fix this issue.
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FONGO_mike
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Unable to make a Call to a Rogers cell 613-410-XXXX

Post by FONGO_mike »

Hi beverly, can you try using it now please? it should be working (613-410-XXXX) :)

I can not do anything about the 807-825-xxxx was changed a couple months ago when we updated our rates list
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beverly
Lightly Seasoned
Posts: 190
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SIP Device Name: PAP2T/SPA1001
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ISP Name: TekSavvy Cable
Computer OS: Windows 8
Smartphone Model: HTC Amaze 4G
Android Version: 4.0.3 - Energy Aug 6th
Location: Ottawa, ON

Re: [resolved] Unable to Call a Rogers cell 613-410-XXXX

Post by beverly »

Yes, I works.. Thanks the wife will be happy that the kids can call her any time of the day. As for 807... It is a shame it stopped working as I only call my grandmother at that number which was nice for the time being as I got to know her a bit more.
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FONGO_mike
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Re: [resolved] Unable to Call a Rogers cell 613-410-XXXX

Post by FONGO_mike »

beverly wrote:........ I only call my grandmother at that number which was nice for the time being as I got to know her a bit more.

How about setting her up with an account? then she could call you, and you could call her anytime for free. You may have to create an account with a number in a different area, but you would still be able to speak for free :)
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Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
beverly
Lightly Seasoned
Posts: 190
Joined: 06/29/2009
SIP Device Name: PAP2T/SPA1001
Firmware Version: 5.1.6(LS)/3.1.19(SE)
ISP Name: TekSavvy Cable
Computer OS: Windows 8
Smartphone Model: HTC Amaze 4G
Android Version: 4.0.3 - Energy Aug 6th
Location: Ottawa, ON

Unable to Call a Rogers cell 613-410-XXXX

Post by beverly »

Toady I wasn't able to call that number as of 08:52AM


Unable to Call a Rogers cell 613-410-XXXX
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FONGO_mike
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Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: Unable to Call a Rogers cell 613-410-XXXX

Post by FONGO_mike »

beverly wrote:Toady I wasn't able to call that number as of 08:52AM


Unable to Call a Rogers cell 613-410-XXXX

Hi beverly, what is the message you are getting when you try calling that number?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
beverly
Lightly Seasoned
Posts: 190
Joined: 06/29/2009
SIP Device Name: PAP2T/SPA1001
Firmware Version: 5.1.6(LS)/3.1.19(SE)
ISP Name: TekSavvy Cable
Computer OS: Windows 8
Smartphone Model: HTC Amaze 4G
Android Version: 4.0.3 - Energy Aug 6th
Location: Ottawa, ON

Re: [resolved] Unable to Call a Rogers cell 613-410-XXXX

Post by beverly »

It did say "part of the tariff plan" this morning.


"Your account balance is insufficient to place your call to that destination." is what it is saying now as of 10:20


What number am I calling? A ROGERS CELL 613-410-XXXX.
beverly
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Posts: 190
Joined: 06/29/2009
SIP Device Name: PAP2T/SPA1001
Firmware Version: 5.1.6(LS)/3.1.19(SE)
ISP Name: TekSavvy Cable
Computer OS: Windows 8
Smartphone Model: HTC Amaze 4G
Android Version: 4.0.3 - Energy Aug 6th
Location: Ottawa, ON

Re: Unable to Call a Rogers cell 613-410-XXXX

Post by beverly »

I'll start a new post.
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FONGO_steve
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Re: [resolved] Unable to Call a Rogers cell 613-410-XXXX

Post by FONGO_steve »

beverly wrote:It did say "part of the tariff plan" this morning.


"Your account balance is insufficient to place your call to that destination." is what it is saying now as of 10:20


What number am I calling? A ROGERS CELL 613-410-XXXX.
Try now - not sure what happened on this one but I will investigate.
Steve
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beverly
Lightly Seasoned
Posts: 190
Joined: 06/29/2009
SIP Device Name: PAP2T/SPA1001
Firmware Version: 5.1.6(LS)/3.1.19(SE)
ISP Name: TekSavvy Cable
Computer OS: Windows 8
Smartphone Model: HTC Amaze 4G
Android Version: 4.0.3 - Energy Aug 6th
Location: Ottawa, ON

Re: Unable to Call a Rogers cell 613-410-XXXX

Post by beverly »

Thank You steve. It works. Happy Camper.


It funny how I have to re-register and create a new phone number just to use the Dell application for the iphone using the existing e-mail address used to create the FPL number.