Dialing while in a call

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acspenner
Just Passing Thru
Posts: 2
Joined: 03/16/2012

Dialing while in a call

Post by acspenner »

I have to dial an extension after I dial a number and hit submit and when I use the keypad within a call it doesn't seem to be working right.

For instance I dial 555-5555 and press call. Then I want to enter an extension within google voice (x 555) and it says incorrect extension.
But when I do this within my actually phone plan it works.

I'm using the android app.
Is this possibly a bug or is there something wrong with my phone?
dibsmft
*Go-To Guy*
Posts: 651
Joined: 05/11/2011
SIP Device Name: Yealink T22 (SPA3102 GS286)
Firmware Version: 7.60.0.110
ISP Name: Bell-Aliant DSL
Computer OS: Linux Mint
Router: Speedstream 6520
Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: Dialing while in a call

Post by dibsmft »

With gmail phone (I haven't got google voice) I can certainly call Spokn access numbers as well as SipBroker numbers followed by various codes from gmail on my computer.
This is not quite the same as calling from your phone(!) but likely indicates there should be no problem for you.
Or, do you mean one of the Fongo services? If that is the case then, using the Dell Android application, there seems to be no problem either. I have had problems with the PC client when trying to use the same codes but I think that is a problem with the PC client. You could try using a different DTMF method, say SIPINFO or RFC2833, if the phone configuration allows that.
acspenner
Just Passing Thru
Posts: 2
Joined: 03/16/2012

Re: Dialing while in a call

Post by acspenner »

thanks bud for your help i will try