How to reset my Linksys ATA

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monal
Just Passing Thru
Posts: 7
Joined: 06/19/2012
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6
ISP Name: Bell Canada, Optical Fibre 16+
Computer OS: Windows 7
Router: Sagemcom Fast 2864
Location: Toronto ON

How to reset my Linksys ATA

Post by monal »

I use Linksys ATA for my freephone line. I have forgot my username & password.
So I want to reset the ATA. Can you please help me how to do it ?
Moreover, whenever I receive a call, my time on the phone goes 1 hour backward, if I have set it to the current Eastern Standard Time.
So please tell me what to do to fix this problem ?
Thank you in advance.
Red89GT
Active Poster
Posts: 79
Joined: 03/28/2010
SIP Device Name: PAP2T-NA
Firmware Version: DD-WRT v24-sp2
ISP Name: Shaw Cable
Computer OS: Win 7
Router: Asus RT-N16

Re: How to reset my Linksys ATA

Post by Red89GT »

monal wrote:I use Linksys ATA for my freephone line. I have forgot my username & password.
So I want to reset the ATA. Can you please help me how to do it ?
To factory reset do the following, but remember you will loose all your settings and will have to setup the device again.
pickup your phone and dial **** (four stars)
you should hear the IVR config menu.
then dial RESET# (73738#)
monal wrote:
Moreover, whenever I receive a call, my time on the phone goes 1 hour backward, if I have set it to the current Eastern Standard Time.
So please tell me what to do to fix this problem ?
Thank you in advance.
Login as admin -> advanced
Check your Primary/Secondary NTP Server under. System - Optional Network Configuration
and then check your Regional tab - Misc - make sure your time zone is correct
User avatar
TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

times

Post by TheHardy »

Adjust not just your timezone, but see if there is a setting (tickbox/toggle) for DST there as well --- I do not have your device, but a lot of them have the provision for dealing with daylight or summer time changes ...
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
dibsmft
*Go-To Guy*
Posts: 651
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SIP Device Name: Yealink T22 (SPA3102 GS286)
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ISP Name: Bell-Aliant DSL
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Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: How to reset my Linksys ATA

Post by dibsmft »

[quote="Red89GT"]

To factory reset do the following, but remember you will loose all your settings and will have to setup the device again.
pickup your phone and dial **** (four stars)
you should hear the IVR config menu.
then dial RESET# (73738#)

[quote="monal"]

Actially the manual gives 73738 not 73738# but I doubt if it makes any difference. After the number enter "1 to confirm or * to cancel the operation" at the prompt.

If you only want to change the user configuration parameters then the "User Factory Reset" number is 877778 . In this case only the user changeable parameters are reset to factory values.

(Manual page 11)