Configurations @sip settings

[ogammo]

my freind registered a number and bought the Configuration for his ata on monday , when he called they said it will take 2-4 days to be configured.
now it is more than 4 days and he is still waiting, and as i can see from the posts here in the forum and from my past experiance about this, i wonder why it is taking too much time to do it and inform users it is done, so they can start using it.

[Jake]

my freind registered a number and bought the Configuration for his ata on monday , when he called they said it will take 2-4 days to be configured.
now it is more than 4 days and he is still waiting, and as i can see from the posts here in the forum and from my past experiance about this, i wonder why it is taking too much time to do it and inform users it is done, so they can start using it.

Funnily enough I bought a config file for a friend this week. I was hoping to set it up for him this weekend but looking at my credit card statement it doesn't even look as though they have billed it yet. When I did it for my number here it only took a couple of days which I thought was fantastic.

I wouldn't imagine setting up the details in the 'config file' takes more than a couple of minutes. It seems the hold up is the actual billing part. Someone said they were told they only bill on Tuesdays, but I think admin said that this was wrong and they try and bill every morning.

Hopefully it will all go though today.

[ogammo]

still waiting for a response.

[FONGO_kris]

Im talking with billing now. Can you PM me your two numbers you're waiting on.

[FONGO_kris]

SIP Settings are in the account for that number ogammo.

[ogammo]

sorry kris, it is not there yet
it is not mine that i asked about it 2 days ago,
it is for a freind of mine, that i sei it for him.
i sent a pm to you about the number just now

[Jake]

I got my friends settings now. Thanks for the fast response.

[FONGO_kris]

No problem Jake, once the automated online billing comes online, the wait time should only be about 24 - 48 hours at the most for ANY of our products, even with our DSL & Dryloops you should receive a call within' that timeframe to confirm the order and schedule an appointment for a dryloop install.

[bluebirdnet]

i have also purchased a configuration for my ATA and still waiting. Is it possible to have someone followup? Id really like to try your service.

thankyou.

[FONGO_steve]

i have also purchased a configuration for my ATA and still waiting. Is it possible to have someone followup? Id really like to try your service.

thankyou.

Has it been 7-10 business days yet? If it has, send me your number and I'll see what's up.

[bluebirdnet]

i have also purchased a configuration for my ATA and still waiting. Is it possible to have someone followup? Id really like to try your service.

thankyou.

Has it been 7-10 business days yet? If it has, send me your number and I'll see what's up.

Hi Steve,

Well its been 9 weekdays but with the holidays I suppose its more like 7 or 8. I will send you my number.

thx.