Follow me issue- goes straight to voicemail
-
- One Hit Wonder
- Posts: 1
- Joined: 08/07/2012
- ISP Name: huron telecom fiber optic
- Computer OS: Vista
Follow me issue- goes straight to voicemail
I can not get the follow me to go to my cell phone. I have tried several of the solutions mentioned in other forums; with no luck. I enabled it today, is there a waiting period?
-
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Follow me issue- goes straight to voicemail
Have you verified if the follow me number you are trying to use is indeed a free calling number?
Can you please PM me your Fongo number and the number you are trying to forward to please? I can verify on our end if anything is holding it up.
If you do, please include a brief message as to why you are sending the number, or even the link to this thread please as we receive a number of messages and may not remember the details of one of the threads we commented in.
Can you please PM me your Fongo number and the number you are trying to forward to please? I can verify on our end if anything is holding it up.
If you do, please include a brief message as to why you are sending the number, or even the link to this thread please as we receive a number of messages and may not remember the details of one of the threads we commented in.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
-
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Follow me issue- goes straight to voicemail
Having looked into it, the number you are trying to forward to is in Goderich, and not part of our free calling area. that is why it is not working.
To verify the city a number is registered to, and to verify if it is part of our free calling area, there two tools that can be used.
http://www.localcallingguide.com/lca_pr ... nextdays=0 (This is how it was verified it was in Goderich)
and
http://www.freephoneline.ca/ldServices#rl (that indicated it is not a free call from FPL)
To verify the city a number is registered to, and to verify if it is part of our free calling area, there two tools that can be used.
http://www.localcallingguide.com/lca_pr ... nextdays=0 (This is how it was verified it was in Goderich)
and
http://www.freephoneline.ca/ldServices#rl (that indicated it is not a free call from FPL)
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.