I am trying to register and are stuck on step 1 of the process. On the page for my person information, the "City" and "Province" does not work for me. I cannot enter my city info and won't select the province. I have tried with Firefox, Internet Explorer and the browser on my Android phone and all have problems with these 2 fields.
I have already sent a message to FPL support but have gotten anything back yet. If anyone have any suggestions, it would be greatly appreciated. Thanks.
Stuck on step 1 of registration
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- ***Übergod***
- Posts: 1632
- Joined: 08/13/2011
- SIP Device Name: FPL PC softphone (buggy)
- Firmware Version: 3.0.3.0
- ISP Name: Telus Optik
- Computer OS: Win7
- Router: Actiontec V1000H
- Smartphone Model: none
- Location: Surrey, BC
Re: Stuck on step 1 of registration
Have you attempted to clear your cookies? There may be something stuck in there that is buggering up the regi process.
To get around this in FF, you can try enabling private browsing ....
To get around this in FF, you can try enabling private browsing ....
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: Stuck on step 1 of registration
Please use the search bar in the top right corner before posting of difficulty's. In most cases there will already be a thread discussing the topic/issue you are reporting. In this case, the issue you are reporting is a sticky and easily found by going to the correct section of the forums. The link to the thread can be found here
I am now locking this thread as topic already exists.
I am now locking this thread as topic already exists.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.