No Incomming cals?

Share your tips, tricks and best practise ideas for Fongo services in here!
hevreman
Just Passing Thru
Posts: 2
Joined: 01/04/2010
SIP Device Name: sipura 1001
Firmware Version: 2.0.13(SEg)
ISP Name: Bell
Computer OS: Linux Ubuntu9.10

No Incomming cals?

Post by hevreman »

Please help. I dony receive incomming calls! when somebody calls the call goes to answering service. I am using Sipura 1001. Thanks.
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: No Incomming cals?

Post by FONGO_steve »

I'd suggest checking the port forwarding in your router. Seems to me like the ATA isn't getting the SIP Invite packets from our SIP server.
Steve
Fongo
Development Support Specialist.
hevreman
Just Passing Thru
Posts: 2
Joined: 01/04/2010
SIP Device Name: sipura 1001
Firmware Version: 2.0.13(SEg)
ISP Name: Bell
Computer OS: Linux Ubuntu9.10

Re: No Incomming cals?

Post by hevreman »

I did call forwarding 5060 on the modem. It works now! Thanks.
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada

Re: No Incomming cals?

Post by FONGO_kris »

Awesome! Port forwarding is the usual culprit of these things.
Kris
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