PAID...Oh oh ! The text messaging service ....NO SMS non DV
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- Just Passing Thru
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PAID...Oh oh ! The text messaging service ....NO SMS non DV
Hello, just openend a 438-388-XXXX number with DV voice....Saw the SMS feature I was like great let's try it
Paid for 6 months ( prob bad idea...) also paid 5$ for world credits
Now the credits for World are still there ( 5$ )
And the days left on sms too ( 178)
Problem is ....I can't SMS anyone ( noone) other than my own DV account ( tested to see) and (tried to sms the the DV account) ...not working
Called in ...was said to come here for moral support.
Please help....kinda sucks to pay for something...and be left alone in the dark...
ANDROID PHONE 4.0 P930 with lates DV app.
Calls work great btw!
Please help!
Paid for 6 months ( prob bad idea...) also paid 5$ for world credits
Now the credits for World are still there ( 5$ )
And the days left on sms too ( 178)
Problem is ....I can't SMS anyone ( noone) other than my own DV account ( tested to see) and (tried to sms the the DV account) ...not working
Called in ...was said to come here for moral support.
Please help....kinda sucks to pay for something...and be left alone in the dark...
ANDROID PHONE 4.0 P930 with lates DV app.
Calls work great btw!
Please help!
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- Just Passing Thru
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- Technical Support
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
This sounds like an account issue, which a CSR would have to deal with, so why they told you to come here I don't know.
I'm not sure if there is anything we can do here, but have you tried rebooting the phone? It might kick something in.
The only other thing I can suggest is if you can try you DV account on another phone, I would suggest a different make and model. This would give you a better idea of where the problem might be, depending on if it works on the other phone or not.
I'm not sure if there is anything we can do here, but have you tried rebooting the phone? It might kick something in.
The only other thing I can suggest is if you can try you DV account on another phone, I would suggest a different make and model. This would give you a better idea of where the problem might be, depending on if it works on the other phone or not.
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- Just Passing Thru
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
Well I dont have another phone....what I can do is try installing a different OS ( 2.3)...will try with different Google version
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
hi Pat,
Can you PM me your Dell Voice number please along with a link to this thread?
Can you PM me your Dell Voice number please along with a link to this thread?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Just Passing Thru
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- SIP Device Name: lg p930
- ISP Name: bell
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- Just Passing Thru
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- SIP Device Name: lg p930
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
has this happened to anyone else?
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- Quiet One
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
There must be a "general" problem cause since I paid for texting, I don't get any push notifications anymore.patkob wrote:has this happened to anyone else?

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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
Hi folks,
Can you pall please try texting again to a cell phone? Patkob, i can confirm for a fact i know yours is now working.
By 5pm, most if not all should be able to text without issue.
Can you pall please try texting again to a cell phone? Patkob, i can confirm for a fact i know yours is now working.
By 5pm, most if not all should be able to text without issue.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Quiet One
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
Hi Mike,FONGO_mike wrote:Hi folks,
Can you pall please try texting again to a cell phone? Patkob, i can confirm for a fact i know yours is now working.
By 5pm, most if not all should be able to text without issue.
As requested, I asked a friend to text me. Still no push notification on my side.
Cheers,
Peter
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
wisobe,
Patkob's issue was not push notification, that was in regards to getting the "Uh oh, your not subscribed" message when texting.
Please make sure you are still logged in and have the app running.
Patkob's issue was not push notification, that was in regards to getting the "Uh oh, your not subscribed" message when texting.
Please make sure you are still logged in and have the app running.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Quiet One
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
Speaking about my issue, if the app is running in the background, I do receive the text messages. However, I doubt this is a pre-requisite in order to receive them.FONGO_mike wrote:wisobe,
Patkob's issue was not push notification, that was in regards to getting the "Uh oh, your not subscribed" message when texting.
Please make sure you are still logged in and have the app running.

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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
Hi wisobe,
Perhaps keeping this chain in the thread you previously posted in would be best so as to keep this thread related to the subject it started on
that way, the information for the two seperate issues will not get mixed up
Perhaps keeping this chain in the thread you previously posted in would be best so as to keep this thread related to the subject it started on

that way, the information for the two seperate issues will not get mixed up

L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Quiet One
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
Deal.FONGO_mike wrote:Hi wisobe,
Perhaps keeping this chain in the thread you previously posted in would be best so as to keep this thread related to the subject it started on
that way, the information for the two seperate issues will not get mixed up

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- One Hit Wonder
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
I am having the same issue. I recently got my number ported over and I paid for 6 months of texting but texting doesn't work..
I get the message "The text messaging service is not currently available..."
Any suggestions?
I get the message "The text messaging service is not currently available..."
Any suggestions?
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
awinkler wrote:I am having the same issue. I recently got my number ported over and I paid for 6 months of texting but texting doesn't work..
I get the message "The text messaging service is not currently available..."
Any suggestions?
Can you please try again, as i had posted earlier, we were expecting them to all be working (no longer giving the "uh oh" message by 5pm.
When you sign up for the service, it can actually take up to 24hrs for it to start.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- One Hit Wonder
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
I am having the same issue. I paid for 1month texting last week and still can't send nor receive any texts as of right now. I also tried rebooting both the app and the phone. Please help me!
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
FullKnuckleS,
Can you please PM me you Dell Voice number and a link to this thread please? Also include the phone model you are using and the OS you are running.
Can you please PM me you Dell Voice number and a link to this thread please? Also include the phone model you are using and the OS you are running.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
-
- Site Moderator
- Posts: 1095
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- Smartphone Model: Bold 9900
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
FullKnuckleS,
Just tested and it is now working
Just tested and it is now working
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Just Passing Thru
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Re: PAID...Oh oh ! The text messaging service ....NO SMS non
I have the same problem. Sent PM.