broken dial tone

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ittimes
Just Passing Thru
Posts: 5
Joined: 10/27/2012
SIP Device Name: SPA-3102
Firmware Version: 5.2.13(GW002)
ISP Name: Bell Canada/DSL
Computer OS: Windows 7
Router: no router

broken dial tone

Post by ittimes »

when I pick up the handset of phone, there is always a 'broken dial tone ', someone told me the 'broken dial tone ' indicate voice mail, I dial *98 to check the voice mail and delete all of them, when I pick up the hand of the phone again ,the 'broken dial tone ' is still there ,what's the problem?

thanks
blairfleming
Just Passing Thru
Posts: 20
Joined: 09/21/2009

Re: broken dial tone

Post by blairfleming »

I have the same issue. I have two accounts. One account started Nov 13 and the other this evening, Nov 15. As well, all inbound calls go straight to Voicemail.

I tried turning off call forwarding. As for voicemail I have the setting established to forward to email and delete original message on fpl.

I have called support twice and they say it's a port forwarding issue. It simple is not...my ata is in the dmz.

Steve or Mike, help. No one can call me now.
blairfleming
Just Passing Thru
Posts: 20
Joined: 09/21/2009

Re: broken dial tone

Post by blairfleming »

Factory Reset of Linksys PAP2 ATA fixed the issue.