FOLLOW ME DOES NOT WORK

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Sophie
Just Passing Thru
Posts: 3
Joined: 12/10/2012
Computer OS: Windows 7

FOLLOW ME DOES NOT WORK

Post by Sophie »

I have set up my Follow me number, etc. but when I do a test call, I end up in my Dell Voice voicemail, without my secondary phone ever ringing... It just doesn't work.
Help ? :(
Sophie
Just Passing Thru
Posts: 3
Joined: 12/10/2012
Computer OS: Windows 7

Re: FOLLOW ME DOES NOT WORK

Post by Sophie »

SERIOUSLY ??? I'm not going to get help with this ? I've had this phone number for WEEKS now and I have NOT been using it because the FOLLOW ME does NOT work !!!
Well, I guess I'm not going to be using your services, and certainly NOT recommending them !
Thanks for nothing !
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FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: FOLLOW ME DOES NOT WORK

Post by FONGO_mike »

Hi Sophie,

How are your follow me settings set up?


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L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Sophie
Just Passing Thru
Posts: 3
Joined: 12/10/2012
Computer OS: Windows 7

Re: FOLLOW ME DOES NOT WORK

Post by Sophie »

Well THANK YOU for replying ! I appreciate it, really !

My settings are as follows :

Status : Enabled
Ring : Simultaneous
Follow me mode : Always Call Forward (grey)

Then:
Follow me numbers : I indicated the appropriate 10-digit number (area code + number) without dashes nor spaces

I have downloaded the software for PC.

If you have any idea why the Follow Me does not work, I will greatly appreciate it ...
User avatar
FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office

Re: FOLLOW ME DOES NOT WORK

Post by FONGO_mike »

Sophie, can you please PM me your Fongo number and link to this thread please?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.