Can we change phone number after purchasing the SIP file?

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hanna256
Just Passing Thru
Posts: 7
Joined: 09/04/2011

Can we change phone number after purchasing the SIP file?

Post by hanna256 »

Hello,

I purchased the SIP file not so long ago but I would like to change my phone number (change to any number, not port another one). Is that possible?

If yes, are there any fees?

Thanks
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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Can we change phone number after purchasing the SIP file

Post by Jake »

The only thing you could do is either set up a new account and then buy the config file for that (so another 50$) or set up an account on DellVoice and port that number to your FPL account. That would cost 25$.

To my knowledge they have never let someone change their number.

A, no so convenient, alternative might be to set up an account on DV and forward that number to your FPL number. Your outgoing calls will still have your FPL number though, but you would be able to give out your new DV number. It's not a good option though.

If you are just looking to change your number, porting in from DV (or somewhere else) is probably the cheapest option, but if you buy a new config file you at least have the option of using 2 lines.
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FONGO_mike
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Re: Can we change phone number after purchasing the SIP file

Post by FONGO_mike »

hanna256 wrote:Hello,

I purchased the SIP file not so long ago but I would like to change my phone number (change to any number, not port another one). Is that possible?

If yes, are there any fees?

Thanks

Hi Hanna, is there a particular reason why you would want to change your number?
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