Hello,
I purchased the SIP file not so long ago but I would like to change my phone number (change to any number, not port another one). Is that possible?
If yes, are there any fees?
Thanks
Can we change phone number after purchasing the SIP file?
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- Just Passing Thru
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- Technical Support
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Re: Can we change phone number after purchasing the SIP file
The only thing you could do is either set up a new account and then buy the config file for that (so another 50$) or set up an account on DellVoice and port that number to your FPL account. That would cost 25$.
To my knowledge they have never let someone change their number.
A, no so convenient, alternative might be to set up an account on DV and forward that number to your FPL number. Your outgoing calls will still have your FPL number though, but you would be able to give out your new DV number. It's not a good option though.
If you are just looking to change your number, porting in from DV (or somewhere else) is probably the cheapest option, but if you buy a new config file you at least have the option of using 2 lines.
To my knowledge they have never let someone change their number.
A, no so convenient, alternative might be to set up an account on DV and forward that number to your FPL number. Your outgoing calls will still have your FPL number though, but you would be able to give out your new DV number. It's not a good option though.
If you are just looking to change your number, porting in from DV (or somewhere else) is probably the cheapest option, but if you buy a new config file you at least have the option of using 2 lines.
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Re: Can we change phone number after purchasing the SIP file
hanna256 wrote:Hello,
I purchased the SIP file not so long ago but I would like to change my phone number (change to any number, not port another one). Is that possible?
If yes, are there any fees?
Thanks
Hi Hanna, is there a particular reason why you would want to change your number?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.