Hi, today while I was checking my Grand Stream H701 configurations
(because I been having this issue: http://support.fongo.com/entries/229598 ... ted-number)
I accidentally pressed the reset button.
Everything got reseted, including the SIP password I never knew.
How do I get the password back?
And what happened to Fongo's customer support phone line? Can't find phone numbers anymore...
SIP password for my ATA
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- Tried and True
- Posts: 330
- Joined: 09/21/2010
- SIP Device Name: PIAF/Mitel/PolyCom/Cisco
- Firmware Version: Asterisk 1.8
- ISP Name: Rogers
- Computer OS: CentOS/Windows2008/Win7/Android
- Router: pfSense/Neoware thin client
- Location: Ottawa
Re: SIP password for my ATA
If the Fongo portal is working, you should be able to login there and get it. If the portal is down, well....call Fongo, but we all know that's not much of an option.
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- Just Passing Thru
- Posts: 14
- Joined: 02/18/2012
Re: SIP password for my ATA
I have the portal account password and can access the portal fine...
I can see all call log and such, but can't find anything related to my SIP password.
I can see all call log and such, but can't find anything related to my SIP password.
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- Tried and True
- Posts: 330
- Joined: 09/21/2010
- SIP Device Name: PIAF/Mitel/PolyCom/Cisco
- Firmware Version: Asterisk 1.8
- ISP Name: Rogers
- Computer OS: CentOS/Windows2008/Win7/Android
- Router: pfSense/Neoware thin client
- Location: Ottawa
Re: SIP password for my ATA
Unless the Fongo user portal is different from a FPL user, to see your SIP password in FPL go to:
App Settings, Settings (bottom of page), SIP settings.
App Settings, Settings (bottom of page), SIP settings.
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- Just Passing Thru
- Posts: 14
- Joined: 02/18/2012
Re: SIP password for my ATA
I got my password~
Thank you fongo, for contacting me =)
This post should be locked now
Thank you fongo, for contacting me =)
This post should be locked now
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- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
Re: SIP password for my ATA
Happy we could sort that out with you. Sorry if the call may have been a little early, we get to issues in order they come in when we start our day's 

L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.