Directly goes to Voice Mail

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azammohiuddin
Just Passing Thru
Posts: 2
Joined: 09/19/2011

Directly goes to Voice Mail

Post by azammohiuddin »

Hi

I recently got the SIP file and configured my Dlink PAP2T same as per the doc on the website. The phone was perfect worked fine for couple of days. From last 2 days I an having issues when some one calls my number they can hear me but I cannot hear them. Thought there was some issue with my configuration did all the settings again. Now when ever some one calls it directly goes to the Voice mail. I am able to make calls and hear clearly as well. I am suing Speedtouch 716 modem.


Any idea what could be the issue?


Thanks for your help.
Bing Kol
Active Poster
Posts: 117
Joined: 07/23/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6 (LS)
ISP Name: CarryTel 25/10 DSL
Router: pfSense i5-3470
Location: GTA

Re: Directly goes to Voice Mail

Post by Bing Kol »

azammohiuddin wrote:Hi

I recently got the SIP file and configured my Dlink PAP2T same as per the doc on the website. The phone was perfect worked fine for couple of days. From last 2 days I an having issues when some one calls my number they can hear me but I cannot hear them. Thought there was some issue with my configuration did all the settings again. Now when ever some one calls it directly goes to the Voice mail. I am able to make calls and hear clearly as well. I am suing Speedtouch 716 modem.


Any idea what could be the issue?


Thanks for your help.
It is possible that your Speedtouch 716 modem+router+ATA is conflicting with your PAP2T settings.
Make sure that your Speedtouch is set to Router (no lines) under Easy Setup/Service.

Do not forget to save your settings and restart your modem.

Also make sure that Call forwarding is not active on your PAP2T nor on your online portal.

***edit
My best advice is to set the Speedtouch as a bridge, but you will have to buy a good router for VOIP that you set up to work with your PAP2T.
crg
Just Passing Thru
Posts: 11
Joined: 01/23/2013
SIP Device Name: L PAP2
ISP Name: acanac
Computer OS: Win_XP32
Router: Asus RT-N13U

Re: Directly goes to Voice Mail

Post by crg »

I had the same problem with an PAP2T and it was the call forwarding setup that had been changed somehow. All options were active and the the phone number filled in there respective fields was something like 00975......, weird. After deleteing those everithing was fine.