After successfully completing the porting of my phone number, I cannot receive any calls. I am able to make calls without any problems and see them in my call logs.
I have tried to switch to "voip2.freephoneline.ca" but the problem stays the same, other than that my configuration was working just fine before.
Thanks,
no incoming calls after number porting
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- Just Passing Thru
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- Technical Support
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Re: no incoming calls after number porting
PM your phone number to Fongo Support and he should be able to help you.ans159 wrote:After successfully completing the porting of my phone number, I cannot receive any calls. I am able to make calls without any problems and see them in my call logs.
I have tried to switch to "voip2.freephoneline.ca" but the problem stays the same, other than that my configuration was working just fine before.
Thanks,
This seems to come up quite a few times with ported numbers.
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- Just Passing Thru
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Re: no incoming calls after number porting
The problem has been solved! I am very pleased with the result and the way it was handled by Fongo Support.
I don't know what the problem was so as to help others but maybe someone from Fongo Support can explain it.
Thanks Fongo for the great work!
I don't know what the problem was so as to help others but maybe someone from Fongo Support can explain it.
Thanks Fongo for the great work!
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- Site Moderator
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Re: no incoming calls after number porting
Hello there,ans159 wrote:The problem has been solved! I am very pleased with the result and the way it was handled by Fongo Support.
I don't know what the problem was so as to help others but maybe someone from Fongo Support can explain it.
Thanks Fongo for the great work!
Glad you got this resolve and we could help! I have send you a PM.
Thanks!