Cannot port Dellvoice number to FPL anymore ?

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Ottawa_Silas
Just Passing Thru
Posts: 7
Joined: 10/12/2012
Computer OS: Win 7
Router: Dlink

Cannot port Dellvoice number to FPL anymore ?

Post by Ottawa_Silas »

Hi,

I tried to port over my Dellvoice phone number to FPL so that I can get a desktop app and use it on my laptop or ATA for home. However, I got the following message when I tried to do that in FPL. There is no support number that I can talk to anyone. Any clue?

** copy from the FPL website **

Error: Unfortunately the number (613) 663-XXXX is not available to be transferred to Freephoneline.
We apologize for the inconvinience.

Thanks.

Silas
Ottawa_Silas
Just Passing Thru
Posts: 7
Joined: 10/12/2012
Computer OS: Win 7
Router: Dlink

Re: Cannot port Dellvoice number to FPL anymore ?

Post by Ottawa_Silas »

Hello ?

No reply from FPL for almost 10 days? Please help and respond.

Thanks.

Silas
User avatar
Fongo Support
Site Moderator
Posts: 1689
Joined: 01/01/2013

Re: Cannot port Dellvoice number to FPL anymore ?

Post by Fongo Support »

Ottawa_Silas wrote:Hi,

I tried to port over my Dellvoice phone number to FPL so that I can get a desktop app and use it on my laptop or ATA for home. However, I got the following message when I tried to do that in FPL. There is no support number that I can talk to anyone. Any clue?

** copy from the FPL website **

Error: Unfortunately the number (613) 663-XXXX is not available to be transferred to Freephoneline.
We apologize for the inconvinience.

Thanks.

Silas
Hi there,

Please send me PM with the account number and I will have a look.

Thanks,