Anybody else notice this? I'm in Winnipeg using freephoneline.ca's service. Its been working great til now. Incoming seems to be fine and I can call out to my voicemail OK. When I attempt an outgoing call the time counter startswhich makes me believe the call is going through! But there is no sound. My other sound devices work fine and I've checked them in Control Panel.
It just worked for one call, now it doesn't.
No outgoing calling on afternoon of Feb 22.
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- Just Passing Thru
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- Just Passing Thru
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Re: No outgoing calling on afternoon of Feb 22.
I have the same problem but from yesterday evening (2013/02/21). I can receive calls but can't call out people.
I'm in Montreal.
I'm in Montreal.
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- Site Moderator
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Re: No outgoing calling on afternoon of Feb 22.
Hello there,full_options wrote:I have the same problem but from yesterday evening (2013/02/21). I can receive calls but can't call out people.
I'm in Montreal.
Can you please send me PM with the phone number associated with the account and I will have a look. Also, if you have a support ticket # please include that as well.
You have posted in the Fong app(DellVoice) section, so I am assuming you are using Fongo app for android or IOS.
Thanks,
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- Just Passing Thru
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Re: No outgoing calling on afternoon of Feb 22.
I'm sorry. I've posted my problem in the wrong section. My problem is related to the ATA. I'm not using any Fongo app. I'll post my problem in the right section and send you a PM.Fongo Support wrote:You have posted in the Fong app(DellVoice) section, so I am assuming you are using Fongo app for android or IOS.
Thank you!
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- Just Passing Thru
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Re: No outgoing calling on afternoon of Feb 22.
Good news, my ATA is working now and can call out. I don't know what was the problem. So no need to send a PM to the customer support.
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Re: No outgoing calling on afternoon of Feb 22.
Feb 24th early am: Its fixed!
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- Just Passing Thru
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Re: No outgoing calling on afternoon of Feb 22.
Here in Winnipeg its still not working. It dials out but there is no sound. Of course my sound is working in other programs.
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- Just Passing Thru
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Re: No outgoing calling on afternoon of Feb 22.
same problem. outgoing starts the counter but NO SOUND. I'm using the application/software version 3.2.6.0 on a PC (no ATA / no sip). Voice mail works most of the time.
Anyone got this working? Please reply a solution. Thanks. (app not blocked by firewall - already check. also sounds works fine on the PC.)
Anyone got this working? Please reply a solution. Thanks. (app not blocked by firewall - already check. also sounds works fine on the PC.)