Can not get a VoIP Unlock Key
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- Just Passing Thru
- Posts: 13
- Joined: 03/20/2013
- Computer OS: OSX
- Router: AirPort Extreme
Can not get a VoIP Unlock Key
I have made the step to complete the purchase of a VoIP Unlock Key. But I'm waiting since two days for a Confirmation Code. When I click on the call me now button, I get the message "You will be called in a couple of minutes ..." but nothing more after that.
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- Technical Support
- Posts: 460
- Joined: 04/01/2010
- SIP Device Name: Cisco SPA112
- Firmware Version: 1.4.1 (SR5) Oct 14 2
- ISP Name: Cik Telecom
- Computer OS: Windows 10
- Router: Zyxel EMG2926
- Smartphone Model: LG G8 Thinq
- Android Version: Android Q
Re: Can not get a VoIP Unlock Key
k2103 wrote:I have made the step to complete the purchase of a VoIP Unlock Key. But I'm waiting since two days for a Confirmation Code. When I click on the call me now button, I get the message "You will be called in a couple of minutes ..." but nothing more after that.
First have you checked and confirmed that the payment went through?
Why I am asking is because sometimes when people register with a credit card especially when ordering something online and then submitting it, we are only human and sometimes mistakes occur with earthier our address or name without even realizing it and that leads to the order failing.
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- Just Passing Thru
- Posts: 13
- Joined: 03/20/2013
- Computer OS: OSX
- Router: AirPort Extreme
Re: Can not get a VoIP Unlock Key
Finally, I deleted my account and I opened a new one. Everything is fine now. Thank you.
-
- Technical Support
- Posts: 460
- Joined: 04/01/2010
- SIP Device Name: Cisco SPA112
- Firmware Version: 1.4.1 (SR5) Oct 14 2
- ISP Name: Cik Telecom
- Computer OS: Windows 10
- Router: Zyxel EMG2926
- Smartphone Model: LG G8 Thinq
- Android Version: Android Q
Re: Can not get a VoIP Unlock Key
You seemed to of solved the problem on your own, that's awesome.k2103 wrote:Finally, I deleted my account and I opened a new one. Everything is fine now. Thank you.