Outgoing : Caller ID Blocked

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kornando
Just Passing Thru
Posts: 8
Joined: 06/03/2010
SIP Device Name: PAP2T
ISP Name: Rogers

Outgoing : Caller ID Blocked

Post by kornando »

Hi
I am experiencing issue where,

When i call someone, its show "UNKNOW" OR "PRIVIATE CALLER" on receving party phone.
its there system problem or its me.

Regards
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: Outgoing : Caller ID Blocked

Post by Funkytown »

Its on your end, by looking at your postbit profile I'm assuming your using a PAP2T?
(Line 1, click on user 1) or (Line 2 and click on user 2) I haven't checked to see if this device has 2 lines but I am pretty sure it does off the top of my head.
Scroll down eathier on user 1 or user 2 in the settings there should be something like this "Block Cid" ?
Since yours is set to yes, change it to no, then save your settings and then reboot the PAP2T and do a test call to see if your number now shows.

Let me know if it works?
kornando
Just Passing Thru
Posts: 8
Joined: 06/03/2010
SIP Device Name: PAP2T
ISP Name: Rogers

Re: Outgoing : Caller ID Blocked

Post by kornando »

Thank for you replay . Yes i have PAP2T. and i will try today when i go home. and will update.