Busy signals for incming calls

[hunter_u]

After changed to the new proxy server of voip.freephoneline.ca, I am experiencing problems. I cannot hear the others when I call other, but they can hear me. Others cannot call me since it is busy all the time. The first day after I switch the proxy server, it was working fine.

[seagame2001]

port forwarding setting?

what is your router?

[hunter_u]

SpeedTouch 780wl. Port 5060

[Fongo Support]

SpeedTouch 780wl. Port 5060

Hi there,

Assuming that you have the line setup directly in the modem, please ensure that URI field is setup as explained below:

http://forum.fongo.com/viewtopic.php?f=15&t=315#p46546

Please let me know.

Thanks,

[hunter_u]

No, I am using SPA112 connected from the router. Everything was okay initially when I switched to voip.freephoneline.ca. One day after, no incoming calls, and I found the other cannot hear me when I call. I can hear the other. Please help!

[Fongo Support]

No, I am using SPA112 connected from the router. Everything was okay initially when I switched to voip.freephoneline.ca. One day after, no incoming calls, and I found the other cannot hear me when I call. I can hear the other. Please help!

Hi there,

Please send me a PM with your account # and I will have a look.

Also- if you have static IP assigned to your SPA112- please ensure that is setup correctly.

Thanks,

[hunter_u]

No, I am using SPA112 connected from the router. Everything was okay initially when I switched to voip.freephoneline.ca. One day after, no incoming calls, and I found the other cannot hear me when I call. I can hear the other. Please help!

Hi there,

Please send me a PM with your account # and I will have a look.

Also- if you have static IP assigned to your SPA112- please ensure that is setup correctly.

Thanks,

Thanks for the help! The issue was resolved!