registration issues
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- Quiet One
- Posts: 25
- Joined: 07/12/2010
- SIP Device Name: SPA 2102
- Firmware Version: 5.2.12
- ISP Name: Acanac
- Computer OS: Win XP
- Router: WRT 54GL
registration issues
I have been having trouble latley with my SPA2102 it will keep failing registration on voip.freephoneline.ca so i switch it to voip2 and it works for a little and then keeps failing, is there server issues?
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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: registration issues
Hi there,viper610 wrote:I have been having trouble latley with my SPA2102 it will keep failing registration on voip.freephoneline.ca so i switch it to voip2 and it works for a little and then keeps failing, is there server issues?
Please be advised that there are no issues, please ensure that your SPA is configured correctly.
Thanks,
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- Technical Support
- Posts: 3360
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: registration issues
Ensure your registration interval is properly set. Lower values can cause lockouts.
http://support.freephoneline.ca/entries ... redentials
Registration Interval:
3600 seconds (1 hour)
Registration Expiry:
3600 seconds (1 hour)
Failed Registration Re-Try Interval:
120 seconds
http://support.freephoneline.ca/entries ... redentials
Registration Interval:
3600 seconds (1 hour)
Registration Expiry:
3600 seconds (1 hour)
Failed Registration Re-Try Interval:
120 seconds
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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- Quiet One
- Posts: 25
- Joined: 07/12/2010
- SIP Device Name: SPA 2102
- Firmware Version: 5.2.12
- ISP Name: Acanac
- Computer OS: Win XP
- Router: WRT 54GL
Re: registration issues
Thanks for the reply
I changed my settings to what you recommended (they were previously set to 1800) however I didn't see a failed retry interval setting.
as you can see from the pic the connection has not re-registered for a while And these are my current settings any thoughts
Thanks again
I changed my settings to what you recommended (they were previously set to 1800) however I didn't see a failed retry interval setting.
as you can see from the pic the connection has not re-registered for a while And these are my current settings any thoughts
Thanks again

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- Quiet One
- Posts: 25
- Joined: 07/12/2010
- SIP Device Name: SPA 2102
- Firmware Version: 5.2.12
- ISP Name: Acanac
- Computer OS: Win XP
- Router: WRT 54GL
Re: registration issues
Just an update
I updated my Linksys spa2102 firmware to the most recent, did a factory reset and redid all settings acording to my account info and the additional Page information that was left above. Everything was great for the weekend, but today (monday) the phone has been down all afternoon
Thanks for your input
I updated my Linksys spa2102 firmware to the most recent, did a factory reset and redid all settings acording to my account info and the additional Page information that was left above. Everything was great for the weekend, but today (monday) the phone has been down all afternoon
Thanks for your input

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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: registration issues
Hi there,viper610 wrote:Just an update
I updated my Linksys spa2102 firmware to the most recent, did a factory reset and redid all settings acording to my account info and the additional Page information that was left above. Everything was great for the weekend, but today (monday) the phone has been down all afternoon
Thanks for your input
Settings are almost correct. Please send me a PM and I will call you to assist.
Thanks,
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- Quiet One
- Posts: 25
- Joined: 07/12/2010
- SIP Device Name: SPA 2102
- Firmware Version: 5.2.12
- ISP Name: Acanac
- Computer OS: Win XP
- Router: WRT 54GL
Re: registration issues
Just thought I would send an update incase anyone has the same problem.
I was running tomato 1.28 the standard firmware and did some reading up that there have been some issues with it resetting due to newer Intel wireless drivers, and as it turns out there is a new computer in the house which I suspect may have an Intel wireless card in it. So I upgraded to "Tomato RAF Firmware v1.28.8525 _RAF ND VPN" from http://victek.is-a-geek.com/ and all my problems seem to have disappeared.
My router and internet have been online for over 4 days and have had no problems with my SPA2102 registering.
I suspect that the router was rebooting every couple hours and for some reason after that the SPA2102 would not be able to register until I shut everything down for a couple minutes and tried again, likely from when the new computer tried to get online with the Intel network card therefore crashing the router.
The main key is looking for a tomato firmware that has "ND" in the title which stands for New Driver (for the intel cards).
I hope this helps any tomato users out there having the same problem, It is a great firmware package and it would have been a shame if I couldn't use it anymore but thankfully there are updates
I was running tomato 1.28 the standard firmware and did some reading up that there have been some issues with it resetting due to newer Intel wireless drivers, and as it turns out there is a new computer in the house which I suspect may have an Intel wireless card in it. So I upgraded to "Tomato RAF Firmware v1.28.8525 _RAF ND VPN" from http://victek.is-a-geek.com/ and all my problems seem to have disappeared.
My router and internet have been online for over 4 days and have had no problems with my SPA2102 registering.
I suspect that the router was rebooting every couple hours and for some reason after that the SPA2102 would not be able to register until I shut everything down for a couple minutes and tried again, likely from when the new computer tried to get online with the Intel network card therefore crashing the router.
The main key is looking for a tomato firmware that has "ND" in the title which stands for New Driver (for the intel cards).
I hope this helps any tomato users out there having the same problem, It is a great firmware package and it would have been a shame if I couldn't use it anymore but thankfully there are updates
