Hi, I am using an SPA112 and have "Display Name" configured to show my name. But when I call out, people tell me it's showing "Unknown Caller" on their caller id.
Does anyone know what's going on or what I need to configure?
Outgoing display name "Unknown Caller"
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- Just Passing Thru
- Posts: 6
- Joined: 05/17/2013
- SIP Device Name: SPA112
- Firmware Version: 1.0.2 (006)
- Computer OS: Windows 7
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- Site Moderator
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Re: Outgoing display name "Unknown Caller"
Hi there,March14 wrote:Hi, I am using an SPA112 and have "Display Name" configured to show my name. But when I call out, people tell me it's showing "Unknown Caller" on their caller id.
Does anyone know what's going on or what I need to configure?
Please be advised that Caller ID issue is caused by a faulty version of the Cisco firmware.
To see the details, please visit the link below(from Cisco support site):
https://supportforums.cisco.com/thread/2121676
To resolve, please proceed with a firmware upgrade for your ATA. Links to the firmware below:
http://software.cisco.com/download/rele ... ease=1.3.1
Please proceed with this suggestion for resolving the Caller ID issue,
Thanks,
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- Just Passing Thru
- Posts: 5
- Joined: 12/03/2014
- SIP Device Name: SPA112
- Firmware Version: 1.3.5
- ISP Name: Start
Re: Outgoing display name "Unknown Caller"
Hello Everyone,
I'm not able to get incoming caller id with firmware version 1.3.5 with SPA 112
What's the optimal settings for:
"Caller ID Method": Bellcore or ETSI
"Caller ID FSK Standard": bell 202
Has anyone else had any luck?
I'm not able to get incoming caller id with firmware version 1.3.5 with SPA 112
What's the optimal settings for:
"Caller ID Method": Bellcore or ETSI
"Caller ID FSK Standard": bell 202
Has anyone else had any luck?
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- One Hit Wonder
- Posts: 1
- Joined: 01/07/2015
- SIP Device Name: Cisco SPA112
- Firmware Version: 1.3.5
- ISP Name: Bell Fibe
- Computer OS: Windows
- Router: bell
Re: Outgoing display name "Unknown Caller"
I am having the same problem since the beginning of the month. Outbound calls show Unknown number.