Incoming going directly to voicemail

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pmicho
Just Passing Thru
Posts: 11
Joined: 08/24/2012
SIP Device Name: OBI 100
ISP Name: electronikbox
Computer OS: Linux
Router: netgear

Incoming going directly to voicemail

Post by pmicho »

Hi,
I'm not able to receive calls. All calls go directly to voicemail. My freephoneline web settings say i'm connected on obi 100. Why do calls go directly to voicemail?
pmicho
Just Passing Thru
Posts: 11
Joined: 08/24/2012
SIP Device Name: OBI 100
ISP Name: electronikbox
Computer OS: Linux
Router: netgear

Re: Incoming going directly to voicemail

Post by pmicho »

Just to add. Phone has been working for months. No changes have been made to setup.
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Incoming going directly to voicemail

Post by Jake »

Make sure you haven't accidentally dialed any star codes to activate DND, call forwarding, etc.

I don't have the star codes for that on hand, so you might have to Google for them or look through your manual.
pmicho
Just Passing Thru
Posts: 11
Joined: 08/24/2012
SIP Device Name: OBI 100
ISP Name: electronikbox
Computer OS: Linux
Router: netgear

Re: Incoming going directly to voicemail

Post by pmicho »

I googled to try and find these codes withour succes.
User avatar
Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

Re: Incoming going directly to voicemail

Post by Jake »

pmicho wrote:I googled to try and find these codes withour succes.
http://www.obihai.com/docs/OBiFeatureStarCodes.pdf

Try *73 and *79
pmicho
Just Passing Thru
Posts: 11
Joined: 08/24/2012
SIP Device Name: OBI 100
ISP Name: electronikbox
Computer OS: Linux
Router: netgear

Re: Incoming going directly to voicemail

Post by pmicho »

Thanks for your help.

More details:

In my call log, I have these "disconnect reasons": Unallocated (unassigned) number and Destination out of order.

Again, I have not changed anything in the last days. Phone has been working great until today for months.