I can't receive call
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- Just Passing Thru
- Posts: 3
- Joined: 05/30/2013
- SIP Device Name: ZTE n762, Samsung ACE
- Computer OS: xubuntu
- Location: Montreal and Saguenay
I can't receive call
Hello, I have a fongo account and the android apps. I can call without any problem. But I can't receive any call, I tried with 2 different cellphone and one tablet and i can't reveive any call when i call from a home phone.
It's saying that the person is not avaible or someting like that.
Sorry if i wrote some mistake, french is my first langage, not english.
It's saying that the person is not avaible or someting like that.
Sorry if i wrote some mistake, french is my first langage, not english.
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- *Go-To Guy*
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Re: I can't receive call
As far as I know it is OK for you to post in French. (Check the Board Index for specific groups in your language).
Can others call to your Android accounts or the Fongo account?
Can others call to your Android accounts or the Fongo account?
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- Just Passing Thru
- Posts: 4
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- SIP Device Name: freephoneline.ca
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Re: I can't receive calls
delete
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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: I can't receive call
Hi there,karam001@gmail.com wrote:I had the same problem since the May update. fongo has offered no help!!!
Hi there,
The issue has been addressed under ticket#22449.
Thanks,
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- Just Passing Thru
- Posts: 4
- Joined: 06/01/2013
- SIP Device Name: freephoneline.ca
- ISP Name: sympatico.ca
- Computer OS: Apple
Re: I can't receive call
delete
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- Just Passing Thru
- Posts: 4
- Joined: 06/01/2013
- SIP Device Name: freephoneline.ca
- ISP Name: sympatico.ca
- Computer OS: Apple
Re: I can't receive call
Can someone help???
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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: I can't receive call
Hi there,karam001@gmail.com wrote:Can someone help???
I have provided instructions to you under ticket #22449
Please check your email- instructions have been send.
Thanks,
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- Just Passing Thru
- Posts: 4
- Joined: 06/01/2013
- SIP Device Name: freephoneline.ca
- ISP Name: sympatico.ca
- Computer OS: Apple
Re: I can't receive call
can you delete my postings
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- Just Passing Thru
- Posts: 3
- Joined: 05/30/2013
- SIP Device Name: ZTE n762, Samsung ACE
- Computer OS: xubuntu
- Location: Montreal and Saguenay
Re: I can't receive call
I can't reveive calls to my Fongo account.dibsmft wrote:As far as I know it is OK for you to post in French. (Check the Board Index for specific groups in your language).
Can others call to your Android accounts or the Fongo account?
I didn't ask in the french section because there is some problems not solved. I think the support in english is better.
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- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: I can't receive call
Hi there,okanagan17 wrote:I can't reveive calls to my Fongo account.dibsmft wrote:As far as I know it is OK for you to post in French. (Check the Board Index for specific groups in your language).
Can others call to your Android accounts or the Fongo account?
I didn't ask in the french section because there is some problems not solved. I think the support in english is better.
Please see the FAQ below:
http://support.fongo.com/entries/237787 ... i-3G-or-4G
Please try and let me know if the issue has been resolved.
If this is still an issue, please send me a PM with your account details and I will check your account at the back end.
Thanks,
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- Just Passing Thru
- Posts: 3
- Joined: 05/30/2013
- SIP Device Name: ZTE n762, Samsung ACE
- Computer OS: xubuntu
- Location: Montreal and Saguenay
Re: I can't receive call
I can call from my Fongo account, i just can't receive call to my Fongo account, i'll pm you.