I can't receive call

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okanagan17
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I can't receive call

Post by okanagan17 »

Hello, I have a fongo account and the android apps. I can call without any problem. But I can't receive any call, I tried with 2 different cellphone and one tablet and i can't reveive any call when i call from a home phone.
It's saying that the person is not avaible or someting like that.


Sorry if i wrote some mistake, french is my first langage, not english.
dibsmft
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Re: I can't receive call

Post by dibsmft »

As far as I know it is OK for you to post in French. (Check the Board Index for specific groups in your language).
Can others call to your Android accounts or the Fongo account?
karam001@gmail.com
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Re: I can't receive calls

Post by karam001@gmail.com »

delete
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Re: I can't receive call

Post by Fongo Support »

karam001@gmail.com wrote:I had the same problem since the May update. fongo has offered no help!!!
Hi there,

Hi there,

The issue has been addressed under ticket#22449.

Thanks,
karam001@gmail.com
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Re: I can't receive call

Post by karam001@gmail.com »

delete
karam001@gmail.com
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Re: I can't receive call

Post by karam001@gmail.com »

Can someone help???
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Re: I can't receive call

Post by Fongo Support »

karam001@gmail.com wrote:Can someone help???
Hi there,

I have provided instructions to you under ticket #22449

Please check your email- instructions have been send.

Thanks,
karam001@gmail.com
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Re: I can't receive call

Post by karam001@gmail.com »

can you delete my postings
okanagan17
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Posts: 3
Joined: 05/30/2013
SIP Device Name: ZTE n762, Samsung ACE
Computer OS: xubuntu
Location: Montreal and Saguenay

Re: I can't receive call

Post by okanagan17 »

dibsmft wrote:As far as I know it is OK for you to post in French. (Check the Board Index for specific groups in your language).
Can others call to your Android accounts or the Fongo account?
I can't reveive calls to my Fongo account.


I didn't ask in the french section because there is some problems not solved. I think the support in english is better.
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Re: I can't receive call

Post by Fongo Support »

okanagan17 wrote:
dibsmft wrote:As far as I know it is OK for you to post in French. (Check the Board Index for specific groups in your language).
Can others call to your Android accounts or the Fongo account?
I can't reveive calls to my Fongo account.


I didn't ask in the french section because there is some problems not solved. I think the support in english is better.
Hi there,

Please see the FAQ below:

http://support.fongo.com/entries/237787 ... i-3G-or-4G

Please try and let me know if the issue has been resolved.

If this is still an issue, please send me a PM with your account details and I will check your account at the back end.

Thanks,
okanagan17
Just Passing Thru
Posts: 3
Joined: 05/30/2013
SIP Device Name: ZTE n762, Samsung ACE
Computer OS: xubuntu
Location: Montreal and Saguenay

Re: I can't receive call

Post by okanagan17 »

I can call from my Fongo account, i just can't receive call to my Fongo account, i'll pm you.